Kiilto's key tools for monitoring environmental responsibility include deviation reporting. Any Kiilto employee or anyone in the company's supply chain can report an incident that impacts on the environment. Each reported incident is handled by an internal expert team which identifies the required monitoring and measures.
Together with its employees, Kiilto uses quality, environment and safety observations (QES observations) to identify possible shortcomings and development needs in its operations. The aim is for each Kiilto employee to make at least one observation per year. Awards are given for the best observations.