Orientation guides towards shared goals

Many skills are learned naturally during everyday work, but good orientation makes it faster and easier to learn work tasks and adjust to the operating environment. There is no sense in learning things the hard way if there are options.

The start of a new employment relationship is a great opportunity for the employer to take advantage of a fresh perspective and ability to question customary practices. At its best, orientation teaches and gives both ways. Successful orientation will result in a shared sense of finding a piece that completes the puzzle that is the work community.

A piece the size of Southeast Finland

Tiia Aromaa is the new Regional Manager for Southeast Finland at Kiilto Oy. After graduating from Lappeenranta University of Technology as a Master of Science (Chemistry), Aromaa has worked in various industrial expert and sales positions and as a researcher. She was attracted to Kiilto by a job advertisement where all the puzzle pieces seemed to fall into place. Aromaa’s orientation period has been a time of shared insights.

“I have received a great deal of new information during my orientation. Sometimes it has even felt a bit dizzying!” Aromaa says with a laugh, and continues: “It has been especially useful to get to know Kiilto’s specialists, whose expertise I can lean on in the future when I have questions. When you have such a mobile job, the orientation period is a really important part of growing into the position and the work community.”

Orientation also gives the work community an opportunity to get to know its new member. This lays the groundwork for successful co-operation.

Good orientation motivates

Successful orientation commits an employee to their new position and workplace, and provides a positive start for employment. It reduces staff turnover and makes the work feel more meaningful. It is also important to feel that the company’s goals are something that you want to promote through your actions.

“The orientation has reinforced my positive image of Kiilto as a company with many good values. I have found Kiilto to be a stable and humane family company that holds environmental issues important,” says Aromaa.

Customers at the core of the learning process

Industrial customers represent many different fields of industry, so there are many different needs, available products and applications for those products. At Kiilto, customer-orientation also extends to the orientation of new employees.

“As early as during my orientation, I accompanied my instructors on customer visits. The visits allowed me to study customers’ needs and operating environments more closely,” says Aromaa.

“My work takes place in the customer interface, which makes it vital for me to learn to know my clientele. I serve as a contact person whom they can rely on with any issue,” Aromaa says with emphasis.

The orientation has reinforced my positive image of Kiilto as a company with many good values. I have found Kiilto to be a stable and humane family company that holds environmental issues important.